Greetings !

DCIM (Sunbird) L3 Engineer

Experience: 8+ Years
Location: Noida / Gurgaon / Hyderabad

Role Overview

We are looking for an experienced DCIM (Sunbird) L3 Engineer with 8+ years of experience in Data Center Infrastructure Management. The candidate will be responsible for L3-level support, administration, troubleshooting, optimization, and maintenance of Sunbird DCIM platforms and data center infrastructure.

Key Responsibilities

- Provide L3 technical support for Sunbird DCIM environments.
- Administer, configure, and maintain the Sunbird DCIM platform.
- Troubleshoot complex DCIM application and infrastructure issues.
- Perform root-cause analysis and provide permanent solutions for recurring issues.
- Monitor data center infrastructure, capacity, assets, devices, and environmental parameters through DCIM.
- Manage integration of DCIM with data center infrastructure, monitoring, and other enterprise systems.




- Configure and maintain data center assets, racks, power, cooling, connectivity, and capacity information.
- Support DCIM upgrades, patches, configuration changes, and platform enhancements.
- Analyze application/system logs and troubleshoot performance and connectivity issues.
- Coordinate with vendors, infrastructure teams, application teams, and other stakeholders for issue resolution.
- Develop and maintain technical documentation, SOPs, troubleshooting guides, and configuration records.
- Support incident, problem, and change management processes.
- Ensure high availability, reliability, and performance of the DCIM platform.
- Participate in on-call and critical incident support as required.

Interested canidate can share their profile on

[email protected]

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