What does a successful System Engineer, iSeries at Fiserv do:

The IBM iSeries Engineer will manage, maintain, and support enterprise IBM Power Systems running IBM i operating systems across Production, DR, Development and Test environments in a multi-client, multi-facility setup. The role includes IBM i system administration, performance management, troubleshooting, backup and recovery, security administration, HA/DR support, PTF management, virtualization, platform modernization, and close collaboration with L3 teams, onshore teams, vendors, and internal stakeholders to ensure reliable service delivery.

This role will be performed from Fiserv India offices, providing overlap with US working hours. The work schedule will be between 06:00 AM and 06:00 PM IST in a rotational 9-hour shift, including weekends. No night shift is required; however, on-call support will be required outside regular shift hours.

What you will do:

- Administer and support IBM i / AS400 Production, DR, and Development environments to ensure system availability, performance, and operational stability.
- Monitor and troubleshoot system health, including ASP, CPU, disk utilization, subsystems, TCP/IP services, job queues, output queues, and spool files.
- Perform performance analysis, root cause investigation, IPL activities, and coordinate issue resolution with IBM and third-party vendors.
- Manage BRMS backups, VTL, physical tape libraries, media management, and object, library, IFS, DLO, and full system restore activities.
- Support HA/DR operations, including iCluster replication monitoring, failover testing, DR drills, and recovery exercises.
- Manage IBM i security administration, including user profiles, authorization lists, object authorities, password policies, compliance requirements, and audit support.
- Plan and implement IBM i OS upgrades, PTF installations, Technology Refreshes,



firmware updates, image catalogs, and virtual optical device management.
- Administer IBM Power Systems and HMC, including LPAR support, migration, restoration, decommissioning, NPIV, virtual adapters, and storage provisioning.
- Perform SSL/TLS certificate installation, renewal, replacement, troubleshooting, and expiration management across IBM i systems.
- Support ITIL processes by handling incidents, service requests, changes, documentation, and operational support using ServiceNow, Jira, Robot, SolarWinds, Nagios, and related tools.
- Participate in on-call rotation and provide after-hours support for critical production issues, major incidents, planned maintenance activities, and disaster recovery events.

What you will need to have:

- 6+ years of hands-on experience in IBM i / AS400 system administration supporting Production, DR, and Development environments.
- Strong expertise in IBM i OS administration, including system health monitoring, performance management, subsystems, job management, TCP/IP, journaling, and IPL activities.
- Hands-on experience with BRMS, backup and recovery operations, VTL, physical tape libraries, media management, and full-system restores.
- Experience with HA/DR solutions such as iCluster, MIMIX, or PowerHA, including replication monitoring and DR testing.
- Solid knowledge of IBM Power Systems, HMC administration, LPAR support, virtualization, firmware upgrades, and storage management.
- Experience performing IBM i OS upgrades,



PTF installations, Technology Refreshes, image catalog management, and system maintenance activities.
- Solid understanding of IBM i security administration, including user profiles, authorization lists, object authorities, security policies, and compliance requirements.
- Experience with IBM i Navigator, IBM i Access Client Solutions, and standard IBM i administration interfaces.
- Familiarity with ITSM and monitoring tools such as ServiceNow, SolarWinds, Nagios, Robot Scheduler, Jira, Mogsoft, and Confluence.
- Strong troubleshooting, communication, documentation, and change management skills in mission-critical enterprise environments.

What would be great to have:

- Sound understanding of ITIL processes, particularly Incident Management, Change Management, Problem Management, and Service Request Management.
- Experience collaborating with customers, application teams, infrastructure teams, storage teams, and vendors to resolve technical issues and improve platform resiliency.
- Excellent verbal and written communication skills, along with strong documentation and stakeholder management capabilities.
- Bachelors degree in Computer Science, Information Technology, Engineering, or a related field is desirable.
- IBM Certified System Administrator - IBM i and/or IBM Power Systems certification.
- Knowledge of automation and scripting using CL, SQL, Python, Ansible, or PowerShell.
- Experience supporting Power9, Power10, or Power11 environments, including platform modernization and migration initiatives.
- Strong understanding of Disaster Recovery planning, failover testing, backup and recovery strategy, and full-system restoration procedures.
- Experience with security audits, vulnerability remediation, SSL/TLS certificate management, and security best practices.

📌 As400 Systems Administrator (Pune)
🏢 Fiserv
📍 Pune