Role & responsibilities

- Generate sales by sourcing leads from booked customers & society activation activities.
- Understand the customer requirements & provide them with relevant information.
- Execute the customer loyalty plan to target customer segments for enrolment.
- Execute new campaigns, promotions & program to reach out to maximum number of customers through the programs.
- Monitor programmes, analyze their effectiveness and make changes that are required for providing better experience to the customers and thereby getting maximum referrals.
- Manage relationships with existing customers by inviting them for the events by enrolling them in various alliance programs to regularly remain in touch with them.
- Interact with customers through the events and programmes and get insights about existing projects and their interest for further investment.




- Inform customers about the existing project and ask for references through regular mailers & calls.
- Work with Marketing and other Sales departments to drive delivery of program details and advantages to customers.
- Get feedback from Sales about the conversions out of the referrals provided by loyalty program .
- By performing regular analysis & report findings and changes to Marketing and Sales teams.

Preferred candidate profile

- Hungry for success
- Achievement Orientation
- Collaboration & Teamwork
- Rapport Building
- Maintaining Client Relationships
- Passion for customer delight
- Integrity
- Customer Centric
- Easy going & down to earth
- Humble
- Empathy
- Great Listener & patient
- Understanding customer psyche
- Ability to carry a conversation with HNIs
- Positive Attitude

📌 Manager / Sr Manager - Loyalty Sales (Mumbai)
🏢 Keystone Realtors
📍 Mumbai