Job Title : AVD Engineer
Location City : Chennai, Noida
Experience Required : 5 to 14 Year(s)
CTC Range : 20 to 24 LPA
Shift: Day Shift
Work Mode: Hybrid
Position Type: Permanent
Openings: 10

Company Name: VARITE INDIA PRIVATE LIMITED

About The Client: A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.

About The Job:

AVD Engineer

Essential Job Functions:

- Provide advanced technical support for Citrix Virtual Desktops Essentials and Azure Virtual Desktop (AVD) environments.
- Perform root cause analysis and implement effective resolutions for complex incidents and security issues.
- Ensure compliance with quality standards, regulatory requirements, and organizational policies.
- Collaborate with multiple support teams to resolve escalated incidents within agreed SLA targets.
- Maintain operational continuity and strengthen virtualization security posture.
- Participate in knowledge management activities including documentation and knowledge base maintenance.
- Train new team members and coach analysts to improve technical capabilities.
- Drive customer satisfaction through proactive issue resolution and high first-call resolution rates.
- Reduce case reopenings and rejected resolutions through quality troubleshooting practices.
- Proactively identify and mitigate security threats within the virtualization setting





Qualifications:

- Proficiency in Citrix Virtual Desktops Essentials.
- Hands-on experience with Azure Virtual Desktop (AVD).
- Strong troubleshooting and diagnostic skills.
- Strong understanding of Incident Management and Root Cause Analysis processes.
- Knowledge of security best practices in virtual desktop environments.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple priorities while meeting SLA commitments.
- Knowledge of Nerdio platform administration is preferred.

How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post.

Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Exp Req - Referral Bonus
0 - 2 Yrs. - INR 5,000
2 - 6 Yrs. - INR 7,500
6 + Yrs. - INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

📌 AVD Engineer (Noida)
🏢 VARITE
📍 Noida