THE WORK:Discover the opportunity to contribute actively and independently while becoming a subject matter expert.
- You will participate in team discussions and contribute solutions to work-related challenges, all within an environment that values your growth and expertise.
- This role embraces the essence of Service Desk Management, inviting you to engage with enthusiasm and dedication.
- Join us and be part of a journey where your contributions truly matter.
- Ensure production systems are available and operating according to defined Service Level Agreements.
- Drive incident and outage resolution and maintain explicit communication throughout the process.
- Facilitate the restoration of service to the production environment efficiently and effectively.




- Establish and maintain disaster recovery procedures to safeguard operational continuity.
- Maintain data retention practices in alignment with organizational policies.

HERE''S WHAT YOU WILL NEED:Intermediate proficiency in Service Desk Management.
- A minimum of 3 of experience in relevant related skills.
- Bachelor''s Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:Intermediate problem solving skills.
- Beginner communication skills.
- Intermediate analytical thinking skills.
- Beginner customer service skills.
- Intermediate organizational skills.*

📌 Application Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru