19 Aug
|
Hucon Solutions
|
Bengaluru
19 Aug
Hucon Solutions
Bengaluru
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls in Hindi language.
- Provide excellent customer support by listening actively, empathizing with customers' concerns, and offering timely resolutions.
- Process domestic voice processes efficiently while maintaining accuracy and quality standards.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-3 years of experience in BPO/Call Centre workplace handling international/domestic voice process.
- Excellent English communication skills (written & spoken) for effective interaction with customers.
- Proficiency in Hindi language for clear communication with Indian clients.
📌 Customer Service Executive (Bengaluru)
🏢 Hucon Solutions
📍 Bengaluru