Respond to customer enquiries and provide accurate information regarding products, services, and processes

Assist customers with requests, complaints, account-related queries, and other service requirements

Understand customer concerns and provide appropriate solutions while following established procedures

Coordinate with internal teams whenever a customer issue requires further investigation or support

Maintain accurate records of customer interactions, requests, and resolutions in the required systems

Follow up on pending customer issues and ensure timely communication until resolution

Maintain skilled and courteous communication across all customer interactions

Support customer service initiatives and contribute to improving overall customer satisfaction

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate, Customer Service Representative (Gurugram)
🏢 Bill Gosling
📍 Gurugram