Job Description Banking Process (Domestic BPO | Voice Process)

Position: Customer Service Executive

Location: Gurugram

Process Type: Voice Process

Shift: Rotational Shifts

Working Days: 6 Days Working (1 Rotational Off)

Job Responsibilities:

- Handle inbound and outbound customer calls for banking-related queries.
- Assist customers with account information, transactions, banking products, and service requests.
- Resolve customer concerns efficiently while maintaining service quality standards.
- Ensure accurate documentation of customer interactions in the system.

Eligibility Criteria:

- Graduation is Mandatory (Any Stream).
- Positive communication skills in Hindi and English.
- Freshers and experienced candidates can apply.
- Basic computer knowledge and customer handling skills preferred.

Work Schedule & Benefits:

- 6 Days Working with 1 Rotational Off.
- Rotational Shifts.
- One-Side Cab Facility in odd hours/night shifts as per company policy.

Key Skills:

- Communication Skills
- Customer Service
- Voice Process Handling
- Problem Solving

NOTE- Come for a Walk-in Interview and mention HR SALONI on the top of the cv

Contact Person- Saloni- (phone hidden)

📌 Walk-in || Customer Care Executive (New Delhi)
🏢 Atain
📍 New Delhi