- Excellent verbal & written communication skills
- Robust problem-solving abilities
- Ability to multitask and work effectively in a team environment
Key Responsibilities
- Handle client queries through inbound voice & written communication
- Manage product, service, and account-related inquiries
- Maintain accurate customer records and documentation
- Collaborate with internal teams to resolve issues efficiently
- Deliver high-quality service with a customer-first approach
Job Location
KRC Commerzone
Madhapur - Telangana
US Shift(Night shifts)
📌 Process Associate (International Voice Process) (Hyderabad)
🏢 HCLTech
📍 Hyderabad
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