Role & responsibilities

1. Payroll & Salary Processing

- End-to-end monthly payroll processing in-house or via vendor management
- Accuracy, timeliness, and confidentiality as non-negotiables
- Managing salary revisions, Variable computations, full-and-final settlements, and off-cycle payments
- Coordination with Finance for provisioning and cost reporting

2. Statutory Compliance

- PF, ESI, PT, Gratuity, Bonus filings, renewals, and audits
- Shops & Establishments, Contract Labour, POSH compliance
- Keeping the firm updated on regulatory changes and ahead of deadlines
- Liaising with labour consultants and legal advisors as needed

3. Recruitment & Talent Acquisition

- Own the full hiring cycle from role brief to offer letter
- Build a sourcing strategy suited to a knowledge-sector firm: LinkedIn, referrals, campus, specialist consultants
- Manage hiring for research, analytics, client servicing, and support functions
- Build and maintain a pipeline for key roles; reduce time-to-fill and cost-per-hire over time
- Manage recruitment budgets and ensure all hiring activities are executed within approved cost limits.

4. Employee Engagement

- Design and run an annual engagement calendar meaningful touch points, not events for the sake of events
- Conduct stay interviews, pulse surveys, and exit interviews and act on what you hear
- Own the onboarding experience the first 90 days matter enormously in a firm like ours
- Be the go-to person employees trust to bring concerns to

5. Compensation & Benefits

- Manage the annual compensation review cycle in partnership with the MD




- Benchmark salaries against market MRSI / NASSCOM / consulting sector data
- Administer and periodically review the benefits portfolio health insurance, leave policy, flexi perks
- Ensure internal pay equity and transparency where appropriate

6. Learning & Development

- Identify learning needs through performance conversations and business input
- Build a practical L&D; calendar a mix of in-house, external, and digital interventions
- Own the induction and onboarding curriculum
- Support capability building specific to our domain: research methods, client skills, analytical thinking

7. Strategic HR

- Partner with the MD and leadership team on org design, team structuring, and headcount planning
- Build and track an HR dashboard attrition, hiring velocity, engagement scores, training hours
- Lead the performance management cycle goal-setting, mid-year reviews, annual appraisals
- Bring a point of view on culture, values, and what kind of employer Feedback Insights wants to be

8. Employer Branding

- Own how Feedback Insights is perceived as an employer — on LinkedIn, Glassdoor, and among campus networks
- Work with the leadership team to articulate and communicate our Employee Value Proposition (EVP)




- Ensure job postings, social presence, and candidate experience reflect who we are as a firm
- Build relationships with relevant institutions and communities to position Feedback Insights as an employer of choice for research and analytics talent in Bengaluru

Preferred candidate profile

- 10–14 years in HR, with the last 3–5 years in a generalist or HR business partner role
- Prior experience in a qualified services, consulting, research, or knowledge-sector firm strongly preferred
- Experience managing HR independently or with a small team — comfortable being a generalist

Skills & Attributes

- Strong on the fundamentals — payroll and compliance must be second nature, not a stretch
- Equally comfortable in a conversation about culture or career paths as in a statutory filing deadline
- Organised and process-oriented — can build systems from scratch, not just maintain existing ones
- Mature communicator — trusted by employees and credible with leadership
- Bengaluru market knowledge — understands the talent landscape for research and analytics profiles

What Will Set You Apart

- You have worked in a firm where HR was a small function and you had to do everything
- You bring vendor relationships — payroll software, background verification, insurance, training providers
- You understand what it means to hire and retain knowledge workers, not just process headcount
- You have actively contributed to or built an employer brand in a previous role

📌 Human Resource Manager (Bengaluru)
🏢 Feedback Insights
📍 Bengaluru