Client Support Escalation Handling

Client Support Escalation Handling

nbsp; Address client queries, objections, complaints, and escalations in nbsp;a timely nbsp;and qualified manner. nbsp; Act as the primary point of contact for client-related communication and coordination. nbsp; Ensure effective resolution of issues while nbsp;maintaining nbsp;service quality standards. nbsp; nbsp; nbsp; Client Growth Retention nbsp; Develop and implement strategies to increase customer engagement and minimize client attrition. nbsp; Identify nbsp;opportunities for cross-selling and up-selling nbsp;additional nbsp;products or services. nbsp; Gather and nbsp;analyze nbsp;client feedback to improve service delivery and client experience. nbsp; nbsp; nbsp; Internal Coordination nbsp; Coordinate with internal teams including Production, Procurement, Logistics, Warehouse, Packaging,



and Accounts to ensure nbsp;accurate nbsp;and nbsp;timely nbsp;execution of client projects. nbsp; Ensure alignment between client expectations and internal deliverables. nbsp; nbsp; nbsp; Data Management Reporting nbsp; Maintain nbsp;accurate nbsp;and up-to-date records of existing and prospective clients. nbsp; Ensure correctness and integrity of client data across systems and records. nbsp; Prepare and nbsp;submit nbsp;periodic client servicing reports and updates to management. nbsp;

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📌 Client Support Escalation Handling professional (Ahmedabad)
🏢 Rao Counsultants
📍 Ahmedabad