• Monitor infrastructure (servers, applications, networks, databases, etc.) using tools such as SolarWinds, Zabbix, Nagios, PRTG, SCOM, Grafana, or equivalent.
• Respond to alerts and incidents in real-time and ensure appropriate escalations as per defined SLAs.
• Perform initial triage, document issues clearly, and support L2/L3 teams in troubleshooting and resolution.
• Ensure all events, alerts, and incidents are logged, tracked, and updated in the ITSM tool (e.g., ServiceNow).
• Support onboarding and configuration of current assets and devices into the monitoring system.
• Generate daily/weekly performance and health reports for critical infrastructure.
• Collaborate with infrastructure, application, and security teams to refine monitoring thresholds and policies.
• Assist in continuous improvement initiatives including tuning alerts, eliminating false positives, and improving response times.
📌 Monitoring Engineer (Mumbai)
🏢 Netweb Technologies India
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.