Responsibilities

- Design and configure autonomous agents using Agentforce Builder to ensure accurate, branded, and secure interactions within Salesforce ecosystem.
- Build custom agent actions by integrating Apex classes, Salesforce Flows, and Integration APIs to allow agents to execute real-time business logic.
- Integrate Agentforce Standard and Custom Agents with Salesforce CRM/Data Cloud for intelligent automation ensuring they have a unified, 360-degree view of customer data for highly personalized responses.
- Act as a technical advisor to stakeholders, identifying OOTB high-impact AI use cases (e.g., automated lead qualification, 24/7 service agents, or sales coaching)
- Develop and maintain Apex classes, Lightning Web Components (LWC) and APIs. Optimize Salesforce workflows, triggers, and automation processes.
- Provide expertise on best practices, governance, and Salesforce ecosystem adoption.
- Conduct code reviews, troubleshoot issues, and ensure high-quality deliverables.

The essential requirements of the job include:





- B.E/B.Tech (CS/IT or a related field) with minimum 7-9 yrs of experience in relevant filled.
- Min 5-6 yrs experience in Salesforce development, including deep proficiency in Apex, LWC, and Flow Builder
- Hands-on experience building and deploying agents via Agentforce
- Proven track record of connecting Salesforce with external systems like ERP using REST/SOAP APIs to extend agent capabilities
- Hands-on experience in Salesforce Service Cloud, Sales Cloud, and integrations.
- Salesforce certifications (e.g., Platform Developer II, Salesforce Certified Agentforce Specialist) are a plus
- Very valuable communication in English

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Salesforce Sr Solutions Developer (salescloud, agentforce) (Mumbai)
🏢 DHR Holding India
📍 Mumbai