About the Company

Urban Company is a technology platform offering customers a variety of services at home.

Customers use our platform to book services such as beauty treatments, haircuts, massage

therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the

comfort of their home and at a time of their choosing. We promise our customers a

high-quality, standardized, and reliable service experience. To fulfill this promise, we work

closely with our hand-picked service partners, enabling them with technology, training,

products, tools, financing, insurance, and brand, helping them succeed and deliver on this

promise.

What Youll Do:

The most common question asked is, 'What does a typical day in the life of an SCM look like?'

To answer that in brevity, no two days will be the same for you in this role:

- First focus is operational excellence for your set of cities - this involves selection and

training of new partners and improving current partners' quality. This is the crux and

main focus of the role. It is an operations-heavy role

- You will also be expected to take charge of key central growth tracks for the category

over time:

1. Projects focused on improving quality and service excellence
2. Projects focused on improving offerings and innovation

- Collaboration with cross-functional teams to ensure swift and robust execution.





You are the owner of the business entrusted to you, and you have a direct influence on how

the business shapes up. We are looking for folks who have a high ownership mindset and love

operational excellence

What We Need:

- Minimum 1-4 years of experience in an ops-related/consulting/strategy role.
- Demonstrated leadership of teams and projects the ability to influence and lead.
- Someone who understands great things gets built by both smarts AND hard work.

What can you expect:

- A outstanding work environment with massive ownership and growth opportunities.
- Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession
- A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change
- Growth opportunities within UC via our robust internal mobility program

At Urban Company, we are committed to providing equal and fair opportunities in

employment and creating an inclusive work environment. We endeavor to maintain a work

environment free from harassment based on age, colour, physical ability, marital status,

parental status, ethnic origin, religion, sexual orientation, or gender identity.

📌 Senior Category Manager (Ahmedabad)
🏢 Urban Company (UC)
📍 Ahmedabad