19 Aug
|
Sutherland
|
Chennai
19 Aug
Sutherland
Chennai
Roles and Responsibilities :
- Handle customer inquiries and resolve issues through phone calls, emails, or chats.
- Provide accurate information on products/services to customers in a timely manner.
- Meet performance targets for call handling time, resolution rates, and quality standards.
- Collaborate with team members to achieve common goals and objectives.
Job Requirements :
- Excellent communication skills (spoken English) with valuable pronunciation.
- Fresh graduate from any discipline; IELTS certification preferred but not mandatory.
- Proficiency in international voice process operations; knowledge of English literature an added advantage.
📌 UK Voice process (Chennai)
🏢 Sutherland
📍 Chennai