- Conduct follow-up calls to customers post-purchase, ensuring satisfaction and addressing any concerns.
- Collect feedback to improve customer experience and loyalty.
- Build lasting relationships with customers by resolving issues promptly.
- Identify opportunities for cross-selling and promoting additional services or products.
- Requirements:
Age: 18-35 years
Experience: Open to both fresher and experienced candidates.
Skills Needed:
- Robust communication and interpersonal abilities.
- Customer-focused mind set with problem-solving skills.
- Basic understanding of Jewellery products is a plus.