We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Ltd, responsible for providing exceptional service to customers in two-wheeler loan operations. The ideal candidate will have a strong background in customer service and experience working with two-wheeler loans.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and promptly.

- Provide excellent customer service through various communication channels.

- Process and manage customer requests related to two-wheeler loans.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with internal teams to ensure seamless service delivery.

- Identify and escalate potential issues or concerns to senior management.

Job Requirements





- Minimum 2 years of experience in customer service, preferably in the financial industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and meet deadlines.

- Proficient in using computer systems and software applications.

- Robust problem-solving and analytical skills.

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📌 Customer Service Executive - Two Wheeler Loans (Gurugram)
🏢 Tata Capital
📍 Gurugram