We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Ltd. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our customers.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide timely and accurate information about products and services.
- Build robust relationships with customers to increase loyalty and retention.
- Collaborate with internal teams to resolve complex customer complaints.
- Develop and implement process improvements to enhance customer experience.
- Maintain high levels of product knowledge to effectively support customers.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a quick-paced environment and meet deadlines.
- Solid problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
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📌 Customer Service Executive - UCV Finance - Motor Finance (Howrah)
🏢 Tata Capital
📍 Howrah
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