Job Description – Customer Support Executive (International Process) - US VoiceCompany:International BPOJob Location:Gurugram, HaryanaEmployment Type:Full-TimeWork Model:Work from OfficeAbout the RoleWe are hiringCustomer Support Executivesfor an International Customer Support Process. The role involves assisting global customers by resolving their queries and concerns through Voice, Chat, and Email while delivering an exceptional customer experience.Key ResponsibilitiesHandle customer queries and complaints from global customers.Communicate effectively with customers in both written and spoken English.Provide excellent customer support through Phone, Email, and Chat channels.Understand customer requirements and provide timely, accurate,



and effective resolutions.Build and maintain strong customer relationships through professional communication.Use the appropriate tools and resources to provide accurate information.Resolve customer complaints within defined timelines and ensure complete follow-up until closure.Adhere to company policies, communication standards, and quality guidelines.Eligibility CriteriaGraduates and Undergraduates are eligible to apply.A minimum of6 months of experiencein Customer Support is mandatory.Excellent verbal and written English communication skills.Solid customer handling, problem-solving, and interpersonal skills.Comfortable working in a 24×7 rotational shift environment.Interview ProcessHR RoundOperations RoundVersant Assessment ( C1 Score Mandatory )Work Schedule & BenefitsWorking Days:5 Days a WeekWeek Offs:2 Rotational OffsShift Timings:24×7 Rotational ShiftsCab Facility:Both-side cab provided (within the hiring zone)Apply now and become a part of a globally recognized customer experience organization.Share your updated resume at:[email protected]

📌 Customer Support Specialist (Maharashtra)
🏢 PineQ Lab Technology
📍 Maharashtra