Job Description

- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan

- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members

- Initiate, coordinate, deliver and follow-up on all training activities within the hotel

- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

- Update and maintain accurate records of training activities and participant information

- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized





- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees

- Share responsibilities for the integration and orientation process of new hires

- Assist with the implementation of new policies, procedures, and standards

Qualifications

- Bachelor’s Degree in Human Resources Management / Hotel Management
- Minimum 7 years of training experience in Hospitality
- Excellent reading, writing and oral proficiency in English language

Additional Information

- Solid leadership, interpersonal and training skills
- Valuable communication and customer contact skills
- Results and service oriented with an eye for details
- Excellent presentation skills

📌 Cluster Learning and Development Manager (India)
🏢 AccorHotel
📍 India