Hiring: Open Shift Support Engineer ?
? Location: Noida (Onsite)
⏰ Shift: 24x7 Rotational Shifts

? Experience: 2–3 Years

We are looking for an Open Shift Support Engineer (L1) to provide first-line support for a production Red Hat Open Shift platform. The ideal candidate should have hands-on experience with Open Shift/Kubernetes environments, Linux administration, and incident management.

Key Responsibilities:

✅ Monitor Open Shift cluster, node, and pod health

✅ Respond to alerts, incidents, and service requests within SLA

✅ Troubleshoot pod and workload issues (Crash Loop Back Off, Pending, Image Pull Back Off, Evicted, etc.)

✅ Perform routine platform operations using oc/kubectl and Open Shift Console

✅ Manage namespaces, resource quotas, RBAC requests, and storage monitoring

✅ Support application teams with deployments and access requests

✅ Maintain runbooks,



shift handovers, and knowledge base documentation

Required Skills:

? 2–3 years of Open Shift or Kubernetes support experience

? Strong understanding of Pods, Deployments, Services, Routes, Config Maps, Secrets, and PVCs

? Hands-on experience with oc and kubectl commands

? Linux Administration (RHEL/CentOS)

? Basic Networking (DNS, TCP/IP, Load Balancing, Ingress/Routing)

? Experience with Service Now, Jira Service Management, or similar ticketing tools

? Basic Shell Scripting

Preferred Skills:

⭐ RHCSA or Open Shift Certification

⭐ Prometheus, Grafana, Alertmanager

⭐ Jenkins, Tekton, Git Lab CI, ArgoCD

⭐ Helm

⭐ Experience working in a 24x7 support workplace

📌 Support Engineer (Noida)
🏢 True Tech Professionals
📍 Noida