19 Aug
|
Important Business
|
Pune
19 Aug
Important Business
Pune
Primis Digital is hiring for the role of Customer Support Executive!
About the Company
Primis digital is a dynamic and innovative company dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a team-oriented and customer-centric environment where every team member contributes to our collective success.
Responsibilities of the Candidate:
- Handle inbound and outbound calls with professionalism and a customer-focused approach.
- Provide excellent customer support, addressing inquiries, resolving issues, and providing information.
- Maintain a high level of product and service knowledge to effectively assist customers.
- Document all customer interactions accurately and efficiently.
- Collaborate with team members to achieve departmental and company goals.
- Continuously strive to improve customer satisfaction and contribute to a positive customer experience.
Requirements:
- Positive communication skills, both verbal and written.
- Confidence and a positive attitude.
- Strong customer-focused approach and problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
- Freshers and candidates with 0-2 years of experience in customer support or telecalling are welcome to apply.
- Candidates should possess a foundational understanding of customer service principles.
📌 Customer Support Executive (Pune)
🏢 Important Business
📍 Pune