We are looking for a motivated and target-oriented Bcom fresher for Inside Sales Executive to generate leads, connect with prospective customers, understand their requirements, and convert opportunities into sales. The candidate will be responsible for handling calls, follow-ups, customer queries, and maintaining accurate sales records.
Key Responsibilities
Generate and qualify leads through outbound and inbound calls.
Contact prospective customers and understand their needs and requirements.
Explain products/services and communicate their features and benefits effectively.
Follow up with leads regularly through calls, WhatsApp, email, or other approved channels.
Convert qualified leads into customers and achieve monthly sales targets.
Maintain accurate records of calls, leads, follow-ups, and sales activities in CRM/software.
Handle customer queries and coordinate with relevant teams to resolve issues.
Build and maintain solid relationships with prospective and existing customers.
Track sales pipeline and provide regular updates to the reporting manager.
Identify opportunities for upselling and cross-selling.
Participate in sales campaigns and promotional activities as required.
Ensure timely follow-up on all assigned leads.
Required Skills
Excellent verbal and written communication skills.
Good convincing and negotiation abilities.
Strong customer-handling and interpersonal skills.
Target-oriented and self-motivated approach.
Good follow-up and time-management skills.
Basic knowledge of MS Office and CRM tools.
Ability to work independently as well as in a team.