Job Title: CRM Executive

Company: Perform Sports Mysore

Location: Mysore, Karnataka

Department: Sales / Customer Relationship Management

Key Responsibilities:

Manage customer enquiries through WhatsApp, phone calls, email and social media.

Maintain customer database and update customer information regularly.

Follow up with new leads, existing customers and pending orders.

Handle B2B wholesale, retailer and B2C customer enquiries.

Coordinate with Sales, Production, Dispatch and Accounts teams.

Track quotations, orders, payments and deliveries.

Maintain customer order history and follow-up records in CRM software.

Inform customers about new products, offers and collections.

Resolve customer complaints and coordinate for quick solutions.

Prepare daily/weekly/monthly CRM and sales follow-up reports.

Identify repeat customers and generate new sales opportunities.





Ensure timely follow-up for pending payments and orders.

Skills Required:

Good communication skills in Kannada and English.

Basic computer knowledge.

MS Excel / Google Sheets knowledge.

CRM software knowledge preferred.

WhatsApp Business handling.

Good follow-up and customer-handling skills.

Experience in garments, sportswear, retail or wholesale sales is an advantage.

Experience: 1–3 years preferred; freshers with good communication skills can also apply.

Salary: Based on experience and skills.

Contact: +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Flexible schedule

Work Location: In person

📌 CRM Executive (India)
🏢 Perform Sports Wear
📍 India