19 Aug
|
SV Associate
|
India
19 Aug
SV Associate
India
Greet customers warmly, log vehicle details, and record customer complaints or routine service requests.
Inspect vehicles, consult mechanics, and prepare accurate cost and time estimates for parts and labor.
Update clients on repair progress, explain extra work needed, and get approvals before starting repairs.
Verify warranty coverage, process invoices, and maintain up-to-date digital service logs.
Coordinate final quality checks and explain completed work to customers during vehicle pickup.
Greet customers when they arrive at the parts and service center and direct them to an available mechanic
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
Answer questions about service outcome (after consulting with mechanic if necessary)
Advise customers about warranty protections and potential cost savings
Help customers decide between trading in a car and fixing it through our shop
Manage and oversee the service center’s workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Exp: 2 to 6 or above
Salary: Best in the industry
Location: Kollam
Pay: ₹12,000.00 - ₹20,000.00 per month
Advantages:
- Flexible schedule
- Internet reimbursement
- Provident Fund
Work Location: In person
📌 Service Advisor (India)
🏢 SV Associate
📍 India