19 Aug
|
Kayakalp Enterprises
|
India
19 Aug
Kayakalp Enterprises
India
Key Responsibilities
Handle Order Verification, OFD & NDR calls.
Follow up with customers on orders and deliveries.
Coordinate between Customers, Courier/Delivery Team & Sales Executives.
Follow up on pending, failed, and delayed deliveries.
Communicate customer issues to the concerned team.
Update CRM and ensure timely closure of follow-ups. Required Skills
Excellent Communication Skills – Mandatory
Valuable customer handling and convincing ability.
Strong follow-up and coordination skills.
Basic knowledge of MS Excel and CRM software.
Ability to handle multiple calls and follow-ups.
Preferred Experience 1–2 years in CRM, Customer Support, Logistics, Courier Coordination, or similar roles.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
📌 CRM Executive (India)
🏢 Kayakalp Enterprises
📍 India