We are looking for a friendly, well-spoken, and professional Front Office Executive to join our team at Address 7 Hotel, Kalamassery. The ideal candidate will be the first point of contact for our guests, ensuring a smooth check-in/check-out experience and providing exceptional customer service throughout their stay.

Key Responsibilities:

Greet and welcome guests with a warm and friendly attitude

Manage check-ins, check-outs, and room assignments

Handle guest inquiries, requests, and complaints promptly

Manage phone calls, emails, and reservations

Coordinate with housekeeping and other departments

Maintain front desk records and perform basic administrative duties

Requirements:

Prior experience in front office or customer service preferred

Good communication skills in English and Malayalam (Hindi is a plus)

Basic computer skills (MS Office,



hotel software experience preferred)

Professional appearance and positive attitude

Ability to work in shifts, including weekends and holidays

Benefits:

Market-competitive salary

Staff meals provided

Supportive work environment

Opportunity for growth within the hospitality industry

Job Types: Full-time, Part-time, Permanent, Fresher

Benefits:

Flexible schedule

Food provided

Leave encashment

Schedule:

Day shift

Monday to Friday

Morning shift

Night shift

Rotational shift

Supplemental Pay:

Overtime pay

Performance bonus

Yearly bonus

Work Location: In person

Pay: ₹11,000.00 - ₹14,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Front Office Executive (Receptionist) (Kalamassery)
🏢 ADDRESS 7 SUITES
📍 Kalamassery