Blood Bank Receptionist – Job DescriptionPosition

Blood Bank Receptionist

Job Summary

We are looking for a polite, organized, and responsible Blood Bank Receptionist to manage front-desk operations and provide administrative support within the blood bank. The ideal candidate should be comfortable interacting with patients, blood donors, doctors, and blood bank staff while maintaining accurate records and strict confidentiality of patient and donor information.

Key Responsibilities

- Register and assist blood donors and patients at the reception/front desk.
- Handle incoming calls, enquiries, and general information requests.
- Maintain accurate records, registers, forms, and other documentation.
- Coordinate with patients, donors, doctors, technicians, and blood bank staff.
- Issue, collect, and verify required forms and documents.
- Guide donors and patients regarding the blood donation and transfusion process.
- Ensure confidentiality and secure handling of patient and donor information.
- Support day-to-day administrative activities of the blood bank.
- Perform data entry and update information in hospital/blood bank software.
- Assist in maintaining an organized and professional reception area.
- Escalate patient, donor, or administrative concerns to the appropriate staff when required.
- Perform other reception and administrative duties assigned by the management.

Qualification

- Graduate in any discipline.
- Candidates with a background in healthcare, medical administration, hospital administration, or a related field will be preferred.

Experience





- 1–2 years of relevant experience in a hospital, blood bank, diagnostic laboratory, healthcare facility, or medical reception environment is preferred.
- Fresh graduates with strong communication and administrative skills may also be considered.

Required Skills

- Basic knowledge of MS Office, data entry, email, and computer applications.
- Familiarity with hospital, laboratory, or blood bank software will be an advantage.
- Good verbal and written communication skills in:
- English
- Hindi
- Marathi
- Strong interpersonal and customer-service skills.
- Ability to maintain accurate records and documentation.
- Good organizational and time-management skills.

Personal Attributes

The ideal candidate should be:

- Polite and professional.
- Patient and approachable.
- Organized and detail-oriented.
- Responsible and dependable.
- Comfortable working in a healthcare environment.
- Able to remain calm and qualified under pressure.
- Respectful of patient and donor privacy and confidentiality.
- A good team player with a willingness to coordinate across departments.

Working Hours

- Primarily 10:00 AM – 6:00 PM or 11:00 AM – 7:00 PM.
- Candidates should be willing to work in rotational shifts, if required based on operational needs.

Preferred Candidate Profile

Candidates with prior experience in hospital reception, blood bank operations, diagnostic laboratories, patient registration, healthcare administration, or medical front-office roles will be preferred.

Pay: ₹9,362.89 - ₹29,633.10 per month

Work Location: In person

📌 Blood Bank Receptionist (Mulund West)
🏢 LynqLeads
📍 Mulund West