Job Summary

We are looking for a proactive and organized Sales Coordinator to support the sales team in managing customer enquiries, quotations, orders, billing coordination, delivery follow-ups, collections, and daily sales activities. The candidate should have good communication, coordination, and Excel skills and be capable of working closely with customers, sales executives, accounts, stores, and logistics teams.

Key Responsibilities

- Coordinate with sales executives and customers regarding enquiries, orders, and requirements.
- Prepare and share quotations, proforma invoices, order confirmations, and other sales documents.
- Receive customer purchase orders and verify product, quantity, price, delivery terms, and other details.
- Coordinate with the accounts team for invoice preparation and billing.
- Follow up with the warehouse/stores team for product availability and dispatch.
- Coordinate delivery schedules with drivers and logistics teams.
- Track pending orders and ensure timely delivery to customers.
- Maintain daily sales order and delivery status reports.
- Follow up with customers for outstanding payments in coordination with the accounts team.
- Maintain customer-wise sales, order, payment, and enquiry records.
- Update sales data in Excel/ERP/software on a regular basis.
- Coordinate with salespersons regarding their daily visits, orders, collections, and pending requirements.
- Prepare daily, weekly, and monthly sales reports for management.
- Handle customer calls, WhatsApp messages, and email communication professionally.
- Follow up on product samples, trial requirements, technical documents, PDS/MSDS, and certificates when required.
- Coordinate with purchase, stores, accounts, and logistics departments to resolve customer requirements.
- Maintain proper documentation of customer POs, invoices, delivery details,



and payment follow-ups.
- Support the sales team in achieving monthly sales and collection targets.
- Escalate urgent customer complaints, delivery delays, stock shortages, and pricing issues to the concerned manager.

Required Skills

- Good communication and interpersonal skills.
- Valuable knowledge of MS Excel, Word, Email, and WhatsApp Business.
- Strong follow-up and coordination skills.
- Ability to maintain accurate records and reports.
- Good numerical and analytical skills.
- Customer-oriented approach.
- Ability to work under pressure and meet deadlines.
- Good organizational and time-management skills.
- Basic knowledge of GST, invoices, purchase orders, and sales processes will be an advantage.
- Experience in lubricants, industrial products, automotive products, or B2B sales will be preferred.

Qualification & Experience

Education: Any Degree / Diploma in Business Administration, Commerce, Marketing, or a related field.

Experience: 1–3 years in Sales Coordination, Sales Administration, Customer Support, or a similar role.

Key Performance Indicators (KPIs)

- Timely processing of customer orders.
- Order-to-delivery coordination.
- Accuracy of quotations, POs, and billing details.
- Customer response and follow-up efficiency.
- Pending order reduction.
- Collection follow-up and coordination.
- Daily/weekly/monthly report accuracy.
- Sales team support and coordination.
- Customer satisfaction.

Preferred Candidate Profile

The ideal candidate should be responsible, energetic, detail-oriented, and proactive, with the ability to coordinate multiple activities simultaneously. Strong follow-up skills and a willingness to take ownership of customer requirements are essential.

Location: Coimbatore
Salary: As per experience and company standards
Joining: Immediate

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Coordinator (India)
🏢 Pride Lubricants Private
📍 India