We are looking for a Customer Support Executive to join our International Chat Process team. The selected candidate will be responsible for providing chat-based support to international e-commerce sellers, resolving their queries, and ensuring a seamless customer experience.
Key Responsibilities
- Provide chat-based support to international e-commerce sellers.
- Handle customer inquiries and resolve issues within defined service standards.
- Assist sellers with account-related concerns, order management, and operational queries.
- Ensure accurate and timely resolution of customer issues.
- Maintain a high level of customer satisfaction through effective communication.
- Follow company policies, processes, and quality standards while handling customer interactions.
Eligibility Criteria
- Minimum 1 year of experience in an International Voice and Chat Process.
- Seller Support experience is mandatory.
- Undergraduate and graduate candidates are eligible to apply.
- Excellent written and verbal communication skills.
- Strong customer service and problem-solving abilities.
- Good interpersonal and communication skills.
Position Details
- Designation: Customer Support Executive
- Process: International Chat – E-commerce Seller Support
- Location: Jaipur (Work from Office)
- Salary: Up to ₹35,000 CTC per month
- Working Days: 5.5 Days per Week
- Shift: Rotational Shifts
- Transportation: Company-provided cab facility in Odd hours
Pay: ₹25,000.00 - ₹35,000.00 per month
Perks:
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer support: 1 year (Required)
Language:
- English (Required)
Work Location: In person
📌 Customer Care Executive (Jaipur)
🏢 Skycom Jobs
📍 Jaipur
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