19 Aug
|
Vintage Solution
|
Gota
19 Aug
Vintage Solution
Gota
Key Responsibilities
- Handle customer queries through phone, email, chat, and other communication channels.
- Understand customer concerns and provide accurate information and solutions.
- Resolve complaints and issues within defined timelines.
- Follow up with internal teams to ensure customer issues are closed effectively.
- Maintain accurate records of customer interactions, complaints, and resolutions.
- Coordinate with Sales, Operations, Technical, and other departments as required.
- Follow company processes, service standards, and escalation procedures.
- Identify recurring customer issues and highlight them to the concerned team.
- Maintain qualified and courteous communication with customers.
- Meet defined response time, resolution time, and customer satisfaction targets.
Location: Gota, Ahmedabad
Regards
Team HR
87799 76558
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive (Gota)
🏢 Vintage Solution
📍 Gota