19 Aug
|
Fur Ball Story
|
India
19 Aug
Fur Ball Story
India
- Handle customer queries and complaints across calls, WhatsApp, and email.
- Resolve issues promptly and ensure proper follow-up.
- Assist with orders, deliveries, returns, refunds, and replacements.
- Provide accurate product and usage information.
- Maintain a positive, empathetic, and skilled customer experience.
- Coordinate with internal teams to resolve customer issues.
- Collect and analyse customer feedback.
- Manage escalations and ensure timely closure.
- Maintain customer records and interaction history.
- Support customer retention and repeat purchases.
- Identify recurring issues and suggest improvements.
- Track customer satisfaction and service performance.
Pay: ₹10,029.55 - ₹32,553.13 per month
Work Location: In person
📌 Customer Delight Executive (India)
🏢 Fur Ball Story
📍 India