Job Description – Sales Coordinator

Job Title: Sales Coordinator
Department: Sales / Business Development
Location: Agarwal City Plaza, Near M2K Cinema, Sector-03, Rohini, Delhi – 110085
Employment Type: Full time
Experience: 1–3 Years
Qualification: Graduate in any BA/MBA/PGDM in Sales & Marketing will be an advantage.
HR- +91-XXXXXXXXXX

Job Summary

We are looking for a proactive and organized Sales Coordinator to support the sales team in managing customer enquiries, sales orders, documentation, follow-ups, and coordination between customers, sales executives, and internal departments. The candidate should have good communication, coordination, and MS Office skills.

Key Responsibilities

- Coordinate with the sales team to ensure smooth execution of sales activities.
- Handle customer enquiries through phone, email, WhatsApp, and other communication channels.
- Prepare quotations, sales orders, invoices, and other sales-related documents.
- Follow up with customers regarding quotations, orders, payments, and deliveries.
- Maintain and update customer databases, sales records, and enquiry reports.
- Coordinate with the production, dispatch, accounts, and logistics teams for timely order execution.
- Track sales orders from enquiry to delivery and ensure timely follow-up.
- Prepare daily, weekly, and monthly sales reports for management.
- Maintain records of customer communications, enquiries, quotations, and order status.
- Assist sales executives in preparing presentations, proposals, and other documents.
- Coordinate customer meetings, appointments, and product demonstrations when required.




- Monitor pending orders, deliveries, payments, and customer requirements.
- Identify and communicate customer issues to the concerned department for resolution.
- Support the sales team in achieving monthly and yearly sales targets.
- Maintain professional relationships with existing and potential customers.
- Perform other sales and administrative duties assigned by management.

Required Skills

- Good customer handling and interpersonal skills.
- Strong follow-up and coordination skills.
- Good knowledge of MS Excel, MS Word, PowerPoint, and Email.
- Ability to prepare quotations, reports, and sales documentation.
- Valuable organizational and time-management skills.
- Ability to handle multiple tasks and work under deadlines.
- Positive attitude and willingness to learn.
- Strong attention to detail and accuracy.

Experience

- 1–3 years of experience in Sales Coordination, Sales Support, Customer Service, Business Development, or a similar role.
- Freshers with excellent communication and computer skills may also be considered.

Key Performance Indicators (KPIs)

- Timely follow-up on enquiries and quotations.
- Order processing and documentation accuracy.
- Customer response and coordination efficiency.
- Timely order and delivery coordination.
- Accuracy of sales reports and records.
- Support towards achieving sales targets.
- Customer satisfaction and retention.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Experience:

- Sales: 1 year (Required)

Work Location: In person

📌 Sales Coordinator (India)
🏢 Vansh Industries
📍 India