19 Aug
|
Amura Health
|
India
19 Aug
Amura Health
India
Amuras Vision
We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us.
Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.
Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.
These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.
We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence.
Role Description
A Guidance Counsellors role is simple, it mainly consists of speaking with potential clients over the phone, collecting some basic information and helping them understand the process they would embark upon. We are not however driven by sales quotas or the like but instead measure by the quality of each interaction. We have the information to change lives and such it is our responsibility to do so. The Guidance Counsellor is the first point of contact to guide people to this possible life changing experience.
Responsibilities
- Engage with Incoming Leads: Actively listen and engage in detailed conversations with potential clients to understand their health needs.
- Communicate Program Information: Clearly convey the limitations and processes ofthe program to ensure potential clients have a realistic understanding.
- Client Check-Ins:
Regularly follow up with on-boardedclientsto gauge theirsatisfaction and address any concerns.
- Empathy in Client Interactions: Be attentive to clients’ currentsituations,showing empathy and understanding of their positions.
- Collaboration with Medical Team: Work closely with Amura’s Medical Team to address and resolve client requests effectively.
- Utilize Lead Management Software: Familiarize yourself with and use Amura’sinternal lead management software to track interactions and manage leads efficiently.
Requirements
- Bachelors degree in Marketing, Communication, language or a related field for experienced candidates.
- Education:Masters Degree (Currently pursuing students can apply).
- Languages: Fluency in English is a must.
- Experience: Fresher; prior experience as CRM professionals orrelationship managers is an added advantage.
- Strong interpersonal and communication skills with the ability to build rapport with clients.
- Time management.
- Empathy.
- Listening skills.
Here are answers to some questions you may have:
Who is Amura?
We are a health startup with presence in multiple countries
How old are you?
8 years
What is special about you?
Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it at operations, medical or marketing. You can be one among them. Come and explore.
What is special about working with you?
You will grow crazy-fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware,
growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person
What kind of people are you looking to add to your team?
We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it. Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth.
Is this a WFH role?
Yes, considering the chance, it will be a Work-from-Home (WFH) role. However, during the initially two-month training period, The night shift counsellor will office during regular shift Hours. The work done at Amura is very unique. In person interactions will help you understand the brand better and get creative in ways you never imagined possible.
Working days:
6 days working a week.
Shift timings:
During training: 12 Hours Availability-based shifts (9 AM to 9 PM(or) 10 AM to 10 PM, 8 hours in-office presence required)
After training period: 12 Hours availability-based shifts(11 PM to 11 AM).
Where is your office?
Palladium Phoenix Marketcity
Do you have an online presence?
Amura - Change Your Story (we are @AmuraHealth on allsocial media)
Perks I get when I join Amura?
Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.
Salary Package:
4 LPA (For freshers PG &B-Tech;)
Pay: Up to ₹750,000.00 per year
Benefits:
- Health insurance
- Provident Fund
- Work from home
Work Location: Remote
📌 Guidance Counsellor - Night shift (India)
🏢 Amura Health
📍 India