Inside Sales Associate

Experience: 0–3 years
Qualification: Any Graduation
Industry: Healthcare / Inside Sales

Job Summary

We are looking for an Inside Sales Associate to connect with customers over the phone, understand their requirements, provide relevant service information, and convert leads into customers. The ideal candidate should be confident, target-driven, and have strong communication and negotiation skills.

Key Responsibilities

- Make outbound calls to approximately 100 customers daily and understand their requirements.
- Follow up with potential customers and convert them into leads/customers.
- Explain relevant healthcare services and guide customers based on their needs.
- Follow prescribed calling scripts, processes, and quality standards.
- Handle customer queries and complaints and ensure timely resolution.
- Achieve sales, conversion, and talk-time targets.
- Maintain accurate call records and follow-up details.




- Work effectively with the team and incorporate feedback to improve performance.

Requirements

- Experience in Inside Sales, Tele Sales, Outbound Sales, or Voice Customer Support is preferred.
- Any graduation.
- Good communication skills in English and Hindi.
- Robust interpersonal, negotiation, and relationship management skills.
- Highly motivated, target-oriented, and comfortable with phone-based sales.
- Good team player with an openness to feedback.
- Basic knowledge of MS Office.

Key Performance Areas

Call volume, lead conversion, sales achievement, talk time, follow-up effectiveness, customer satisfaction, and call quality.

Pay: ₹20,000.00 - ₹39,967.39 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Inside Sales Executive (India)
🏢 Clini Launch Research Institute
📍 India