Job Title: Customer Support Specialist

Location: Bawa Jewellers. Pvt. Ltd, Kirti Nagar, New Delhi- 110015

Job Type: Full-Time

Department: Customer Support Executive

We are looking for a Customer Support Executive to join our team at Bawa Jewellers Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Customer Support. The role offers an attractive in-hand salary of ₹15,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

- Handle customer calls professionally and efficiently.
- Address customer queries, resolve concerns and manage complaints.
- Keep records of customer interactions and follow up when required.
- Provide customers with accurate information to help resolve their issues.

Job Requirements:

The minimum qualification for this role is 10th & 12th / Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Delhi)
🏢 Bawa Jewellers.
📍 Delhi