Job Description – Retail Sales Executive

Job Summary

We are looking for a confident, customer-focused Retail Sales Executive to join our team. The candidate will be responsible for assisting customers, understanding their requirements, presenting products, achieving sales targets, and ensuring an excellent in-store shopping experience.

Key Responsibilities

- Greet and assist customers in a professional and friendly manner.
- Understand customer requirements and recommend suitable products.
- Explain product features, advantages, pricing, offers, and services.
- Achieve individual and store-level sales targets.
- Generate sales through effective product presentation and upselling/cross-selling.
- Maintain proper product displays and ensure the store is well-presented.
- Handle customer queries, complaints, and requests professionally.
- Maintain knowledge of products, competitors, market trends, and promotions.
- Process orders, billing, payments, and basic sales documentation accurately.
- Follow up with customers when required to encourage repeat business.
- Maintain customer relationships and contribute to customer retention.
- Coordinate with the store and operations teams for smooth order fulfillment.
- Maintain cleanliness, discipline, and visual merchandising standards in the store.




- Prepare or maintain daily sales reports as required.
- Follow company policies, procedures, and customer service standards.

Requirements

- Graduate or equivalent qualification preferred.
- 1–3 years of experience in retail sales or customer-facing sales.
- Excellent communication and interpersonal skills.
- Strong customer-handling and convincing abilities.
- Target-oriented, energetic, and self-motivated.
- Presentable and professional personality.
- Basic computer/POS knowledge.
- Ability to work in shifts, weekends, and during peak business hours when required.

Key Skills

- Retail Sales
- Customer Service
- Product Knowledge
- Upselling & Cross-Selling
- Negotiation & Convincing Skills
- Communication Skills
- Relationship Management
- Target Achievement
- Teamwork
- Problem Solving

Performance Indicators

- Achievement of monthly sales targets
- Customer satisfaction and retention
- Conversion of walk-in customers
- Average transaction value
- Upselling and cross-selling performance
- Store discipline and product presentation

CANDIDATES CAN SHARE THEIR CV'S ON +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 sales executive (India)
🏢 Shiv Enterprises
📍 India