RMA (Return Merchandise Authorization)

* Handle RMA requests and process returned devices efficiently.

* Diagnose and categorize returned products.

* Coordinate with repair and service teams for timely resolution.

* Maintain RMA documentation and inventory records.

* Ensure proper tracking of repaired and replacement devices.

Required Skills

* Tech-savvy with sound computer knowledge.

* Valuable understanding of MS Office and basic computer applications.

* Strong attention to detail and problem-solving skills.

* Good communication and coordination skills.

* Ability to work in a fast-paced environment.

Additional Requirement (RMA Role)

* Candidates *must have experience in the Mobile Repair Industry* or a *mobile handset repair/service center background*.

* Knowledge of mobile device troubleshooting and repair processes will be preferred.

Eligibility

* Minimum *12th Pass*.

* Experience in QC, RMA, Electronics, Mobile Repair, or Service Center operations is preferred.

* Freshers with strong technical aptitude may also be considered for QC roles.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Adaptable schedule

Work Location: In person

📌 Smart Repair Technician (India)
🏢 Mswipe Technologies
📍 India