ABOUT THE ROLE

We are establishing a new Quality Control (QC) leadership function in our India offshore operations. As Head of QC — India, you will own and scale the end-to-end quality assurance framework for all geospatial, CAD, and telecom infrastructure deliverables produced by the Bangalore team.

This is a build-and-scale leadership role, not just a review function. You will work closely with our U.S.-based QC leadership team, who have established global standards and best practices. Your responsibility is to localize, operationalize, and scale these standards in India, while building a high-performing QC organization.

You will serve as the final authority on quality for India deliverables, ensuring only production-ready outputs are delivered to U.S. project teams and clients.

KEY RESPONSIBILITIESQC Leadership & Governance

- Own the end-to-end QC strategy, governance, and execution for India operations
- Act as the final approval authority for all India-produced GIS, CAD, and telecom deliverables
- Define and enforce QC gates, acceptance criteria, and quality benchmarks
- Ensure alignment with U.S. QC standards while adapting them for offshore production scalability

Team Building & Management

- Build, lead, and scale a QC team in Bangalore
- Hire, train, mentor, and evaluate QC analysts/reviewers
- Establish a strong quality-first culture focused on accuracy, accountability, and continuous improvement
- Conduct performance reviews and capability development planning

Process Development & Standardization

- Translate U.S. QC standards into India-ready SOPs, checklists, and workflows
- Develop QC documentation including:
- Review checklists
- Error classification frameworks
- QC scorecards
- Training materials
- Identify gaps in production workflows and implement corrective process improvements

Quality Monitoring & Reporting

- Define and track key quality metrics:
- First-pass yield rate
- Rework percentage
- Error trends and classification
- QC turnaround time




- Provide weekly and monthly quality reports to India and U.S. leadership
- Present data-driven recommendations for process improvement

Cross-Functional Collaboration

- Work daily with U.S. QC leads during EST overlap hours
- Participate in review discussions, escalation handling, and process refinement
- Act as the primary India-side QC escalation point
- Collaborate with production, project managers, and engineering teams to resolve quality issues

Domain Ownership (GIS / CAD / Telecom)

- Oversee QC of:
- CAD drawings and engineering layouts
- GIS datasets and spatial databases
- Fiber network designs (FTTx, aerial & underground infrastructure)
- Geospatial mapping deliverables
- Ensure compliance with telecom infrastructure standards including poles, ducts, handholes, splice enclosures, and network connectivity validation

REQUIREMENTS

- Bachelor’s or Master’s degree in Civil Engineering, GIS, Geography, Geoinformatics, or related discipline
- 7–12+ years of experience in GIS, CAD, or geospatial engineering (telecom/utilities preferred)
- Minimum 3+ years in QC / QA / technical review / team lead roles
- Strong expertise in:
- ArcGIS (Pro / Desktop / Enterprise)
- QGIS
- AutoCAD / Civil 3D / MicroStation (any relevant CAD tools)
- Strong understanding of telecom fiber network design (FTTx, aerial, underground networks)
- Proven experience in reading and validating engineering drawings and spatial datasets
- Experience working in offshore–onshore delivery models is highly preferred
- Strong leadership, communication, and stakeholder management skills
- Ability to work in 5:30 PM – 9:30 PM IST (U.S. overlap shift)

NICE TO HAVE

- Experience with LiDAR, photogrammetry, or point cloud data validation
- Exposure to ISO / Six Sigma / structured quality frameworks
- Python or automation experience for QC workflows
- Experience with GIS workflow automation tools (FME, ModelBuilder, etc.)
- Experience in large-scale telecom or utility digitization programs

Pay: ₹1,500,000.00 - ₹2,000,000.00 per year

Advantages:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Head of Quality Control-India (Geospatial, CAD & Telecom Infrastructure) (Bengaluru)
🏢 Xllent Corporate Services
📍 Bengaluru