Job Description

- Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to HK Manger in order to improve departmental standards/productivity and ensures implementation of the same
- Ensures cleanliness and hygiene standards in all areas of the hotel
- Ensures adherence to company and hotel policies by all departmental employees
- Plans the organization of work within the department, including assignments, time schedules and vacations
- Ensures all relevant documentation and records are updated and complete
- Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
- Any matter which may effect the interests of hotel should be brought to the attention of the Management.
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an effective and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.




- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Conduct on-going training and coach all the employees and ensure to maintain records.
- Conduct briefing for Housekeeping Attendants.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Qualifications

Qualifications

- BHM Degree/Diploma.
- Good oral and written proficiency in English.
- Minimum 2 years of experience in a similar capacity.
- Ability to speak other languages and basic understanding of local languages will be an advantage.

Additional Information

- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Housekeeping Supervisor (India)
🏢 Hotel The Arcadia
📍 India