We are looking for a Sales Team Leader to manage a sales team, drive conversions, and ensure achievement of daily, monthly, and quarterly targets.
Key Responsibilities
- Lead, motivate, and manage a team of BPO sales executives.
- Achieve team sales, revenue, and conversion targets.
- Monitor daily performance, productivity, and sales KPIs.
- Coach team members on sales techniques, objection handling, and closing.
- Monitor calls and provide regular feedback to improve performance.
- Manage leads, follow-ups, and sales pipeline.
- Handle escalations and support the team in closing difficult sales.
- Prepare daily/weekly performance reports and coordinate with management.
Requirements
- 2–5 years of BPO/tele-sales experience with team-handling exposure.
- Robust communication and people-management skills.
- Proven track record of achieving sales targets.
- Good knowledge of CRM, sales processes, and call monitoring.
- Target-oriented, energetic, and result-driven.