19 Aug
|
Loco Bear (Rebounce BLR
|
Bengaluru
19 Aug
Loco Bear (Rebounce BLR
Bengaluru
Key Responsibilities:
· Handle inbound calls and WhatsApp inquiries from potential customers.
· Engage and convert leads by understanding their needs and suggesting relevant packages.
· Enter and manage customer data accurately in Excel/Google Sheets and the CRM system.
· Track lead status, follow-ups, and booking progress through CRM tools.
· Coordinate with sales and operations teams to ensure timely response and closure.
· Maintain updated records of calls, lead conversions, and customer preferences.
· Operate IVR and CRM platforms efficiently for call routing, tracking, and documentation.
· Identify patterns or issues in customer inquiries and escalate as needed.
· Work towards daily/weekly lead response and conversion KPIs.
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
📌 Customer Relation Management (Bengaluru)
🏢 Loco Bear (Rebounce BLR
📍 Bengaluru