Job description
Position:
Sr. Executive/ AM/DM/Manager- CRM
Industry:
Real Estate
Group
Rise Group Of Companies
www.riseprojects.in
Job description
Position:
Sr. Executive/ AM/DM/Manager- CRM
Industry:
Real Estate
Working Days : 06 Days Working
Shift Time : 10 am - 7 pm
Group
Rise Group Of Companies
www.riseprojects.in
Role Overview:
The CRM professional is responsible for maintaining strong customer relationships, managing client databases, coordinating with sales teams, and ensuring timely follow-up with leads and existing customers. The role focuses on improving customer satisfaction and supporting sales operations.
Key Responsibilities
- Handle customer inquiries through calls, emails, and messages.
- Maintain and update customer records in CRM software.
- Follow up with existing clients from Login till handover.
- Coordinate with sales and marketing teams for lead management.
- Ensure timely response to customer complaints and queries.
- Prepare daily reports, customer feedback reports, and MIS reports.
- Maintain proper documentation related to bookings and payments.
- Support post-sales activities and customer relationship management.
- Track collection status.
Required Skills
- Good communication and interpersonal skills.
- Knowledge of CRM software and MS Office.
- Solid follow-up and coordination abilities.
- Customer handling and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Basic understanding of real estate processes.
Preferred Experience
- 4-10 years in CRM, customer support, or real estate sales coordination.
Apply now, if found suitable.
Shortlisted candidates will be called for meeting ASAP.
Regards
Team HR
HRD
[email protected]
+91-XXXXXXXXXX (Whatsapp Only)
Pay: ₹30,000.00 - ₹50,000.00 per month
Perks:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Relationship Manager (India)
🏢 Rise Projects
📍 India