Customer Relationship Executive

Real Estate | Dealer & Channel Partner Relations

About IH&MS; Infra India Pvt. Ltd.

IH&MS; Infra India Pvt. Ltd. is a PAN-India commercial real estate company headquartered in Pune. We specialize in industrial properties, warehouses, office spaces, logistics parks, commercial leasing, and open plots, serving clients across diverse industries through an extensive network of channel partners and real estate professionals.

Job Summary

We are looking for an enthusiastic, detail-oriented Customer Relationship Executive to manage dealer relationships and support channel partner onboarding. This is primarily a calling and telecalling role the candidate will connect with real estate dealers, brokers, channel partners, and property consultants over the phone, maintain accurate CRM records, and coordinate timely follow-ups to build long-term business relationships.

Key Responsibilities

- Make outbound calls to real estate dealers, brokers, channel partners, and property consultants.
- Introduce the company and clearly explain the collaboration process and its benefits over the call.
- Share the Collaboration Form and company profile with interested dealers via WhatsApp or email.
- Conduct consistent follow-up calls with dealers until the collaboration process is completed.
- Maintain and update call logs,



dealer information, and follow-up status accurately in the CRM software.
- Meet daily/weekly calling targets and support the team in achieving onboarding goals.

Required Skills

- Excellent verbal communication and convincing skills, with a clear and confident telephone manner.
- Solid interpersonal and relationship-building abilities.
- Good follow-up, coordination, and time-management skills.
- Basic knowledge of MS Excel, CRM software, and internet research.

Qualifications

- Graduate in any discipline.

Experience

- 0–3 years of experience in customer relationship management, telecalling.
- Freshers with good communication skills are also encouraged to apply.

Key Details

Work Location

Office No. 304, S. No. 209, Nyati Millennium, Viman Nagar, Pune, Maharashtra – 411014

Salary

₹15,000 – ₹20,000 per month

Job Type

Full-time, calling / telecalling role

Preferred Candidate Profile

- Self-motivated and target-oriented.
- Comfortable with telephonic communication, dealer coordination, and occasional field visits.
- Fluent in English and Hindi; knowledge of Marathi or any other regional language is an added advantage.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 IH & MS Infra India
📍 India