Job Description: Operations Manager

Job Title

Operations Manager

Department

Operations / Administration

Reporting To

General Manager / Director / Chief Operating Officer (COO)

Job Summary

The Operations Manager is responsible for overseeing the daily operations of the organization to ensure efficiency, productivity, quality, and profitability. The role involves managing operational processes, supervising staff, optimizing resources, implementing company policies, and ensuring compliance with industry standards and safety regulations.

Key Responsibilities

Operational Management

- Plan, coordinate, and supervise daily operational activities.
- Ensure smooth workflow and efficient utilization of resources.
- Develop and implement operational strategies to improve productivity and reduce costs.
- Monitor operational performance metrics and prepare reports for management.

Process Improvement

- Identify inefficiencies and implement process improvements.
- Develop Standard Operating Procedures (SOPs).
- Ensure continuous improvement initiatives are followed.

Quality & Compliance

- Ensure compliance with company policies, industry regulations, and safety standards.
- Monitor quality assurance processes.
- Coordinate audits and inspections when required.

Financial Management

- Assist in budgeting and cost-control activities.
- Monitor operational expenses and recommend cost-saving measures.
- Ensure optimal inventory and resource management.

Coordination & Communication

- Coordinate with different departments to achieve organizational goals.
- Maintain effective communication with vendors, clients,



and stakeholders.
- Prepare operational reports and present findings to senior management.

Required Qualifications

- Bachelor’s degree in Business Administration, Operations Management, Industrial Management, or related field.
- Master’s degree (MBA/PGDM) preferred.
- Proven experience in operations management or a similar leadership role.

Required Skills

- Strong leadership and team management abilities.
- Excellent organizational and problem-solving skills.
- Knowledge of operational processes and quality standards.
- Good communication and interpersonal skills.
- Proficiency in MS Office and operational management software.
- Ability to work under pressure and manage multiple tasks.

Experience

- 3–8 years of relevant operational experience (industry dependent).
- Experience in process optimization and team supervision preferred.

Key Performance Indicators (KPIs)

- Operational efficiency
- Cost reduction
- Productivity improvement
- Employee performance
- Customer satisfaction
- Compliance and safety adherence

Working Conditions

- Full-time position
- May require extended working hours depending on operational needs
- Office and field/worksite involvement based on industry

Salary Range

As per company standards, industry norms, qualifications, and experience.

Employment Type

Full time / Permanent

Equal Opportunity Statement

The company is an equal opportunity employer and values diversity in the workplace.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance

Work Location: In person

📌 Operations Manager (India)
🏢 Urban Yatra
📍 India