19 Aug
|
Travel tech
|
India
- Role: Front Office Associate / Guest Service Agent
- Core Focus: Check-In, Check-Out, and Guest Relations
- Primary Objective: Deliver exceptional hospitality, accurate billing, and efficient room management. [1, 2]
Key Responsibilities
- Visitor Management: Greet guests, determine their needs, and direct them to the appropriate person or department.
- Communication Handling: Answer, screen, and forward incoming phone calls, and manage official emails or correspondence.
- Administrative Support: Schedule appointments, maintain visitor logs, and assist with filing, copying, or scanning documents.
- Inquiry Resolution: Provide accurate information to clients or guests regarding company services and policies.
- Facility Coordination: Keep the reception area tidy and report any maintenance or security concerns
- Education:
High school diploma or equivalent; a degree in office management, hospitality, or a related field is a plus.
- Experience: 1 to 2 years of experience in customer service, receptionist, or administrative roles.
- Communication: Excellent verbal and written communication skills with a polite and skilled demeanor.
- Technical Literacy: Proficiency in MS Office (Word, Excel, Outlook) and familiarity with multi-line phone systems or office software.
- Soft Skills: Strong multitasking ability, patience, active listening, and effective problem-solving skills
Pay: ₹8,351.39 - ₹9,856.06 per month
Benefits:
- Food provided
Work Location: In person
📌 Front Office Assistant (India)
🏢 Travel tech
📍 India