Role Profile: HR Generalist

We are looking for a proactive and detail-oriented HR Generalist to manage end-to-end employee lifecycle activities for a growing BPO workforce of 550+ employees. The role involves onboarding, HR operations, employee relations, statutory compliance, performance management support, and employee engagement initiatives.

The ideal candidate will have experience in HR Operations within a BPO/ITES setting and possess strong knowledge of employee documentation, compliance processes, HRMS management, and employee lifecycle management.

Key Responsibilities

- Manage end-to-end onboarding and induction processes for new employees.
- Coordinate background verification, documentation, and joining formalities.
- Maintain employee records and HRMS data accuracy.
- Support employee lifecycle activities including confirmations, transfers, promotions, and internal job postings.
- Drive Full & Final Settlement (F&F;) processes while coordinating with Finance, IT, and other stakeholders.
- Manage employee exits, resignation processing, clearance workflows, and relieving documentation.
- Support performance management cycles including appraisal documentation and employee confirmations.
- Act as the first point of contact for employee queries related to HR policies, attendance, leave management,



and payroll inputs.
- Ensure compliance with labour laws and statutory requirements including PF, ESIC, and other regulatory filings.
- Assist in employee engagement initiatives, rewards & recognition programs, and internal communication activities.
- Prepare HR reports, dashboards, and audit documentation.
- Contribute to HR process improvement, SOP creation, and HR automation initiatives.

Required Skills

- HR Operations & Employee Lifecycle Management
- HRMS Administration
- Employee Relations
- Onboarding & Offboarding
- Statutory Compliance (PF, ESIC, Labour Laws)
- Performance Management Support
- HR Documentation & Audit Readiness
- Strong Communication & Stakeholder Management
- MS Excel / Google Sheets
- Process Improvement & SOP Documentation

Qualifications

- Graduate in any discipline.
- MBA/PGDM in Human Resources preferred.
- 2-4 years of relevant experience in HR Operations or HR Generalist role.
- Experience in BPO/ITES, Shared Services, or high-volume employee environments preferred.
- Working knowledge of Indian Labour Laws, PF, ESIC, and statutory compliance requirements.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Executive - HR (Generalist) (Gurugram)
🏢 Worxpertise (Edge Business Solutions
📍 Gurugram