- Follow up with customers for timely EMI and overdue payments through calls and field visits.
- Visit customers and collect pending dues as per assigned targets.
- Manage allocated accounts and ensure maximum on-time collection.
- Follow up regularly on overdue, OD, SMA and hard-bucket accounts.
- Identify reasons for payment delays and work towards resolution.
- Maintain proper records of customer visits, commitments and collections.
- Ensure daily collection and field activity is updated in the system/MIS.
- Coordinate with the Branch Manager and other team members regarding difficult or high-risk accounts.
- Maintain valuable customer relationships while ensuring timely recovery.
- Escalate serious delinquency, skip cases and difficult accounts to the reporting manager.
- Ensure compliance with company collection policies and customer communication guidelines.
- Achieve monthly collection and recovery targets assigned by management.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Collections Officer (Bahraich)
🏢 Kashi capital
📍 Bahraich