Customer Support Executive (CSE) (Kochi)

Customer Support Executive (CSE) (Kochi)

19 Aug
|
MantleSolutions
|
Kochi

19 Aug

MantleSolutions

Kochi

Customer Support Executive (CSE)

- Identifying and assessing customers’ needs.
- Responding promptly to customer inquiries through calls/email/chat and provide accurate, valid, and complete information.
- Acknowledging and resolving customer complaints coordinating with different internal departments.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, empathetic, and skilled attitude toward customers always.
- Building sustainable relationships and trust with customers through open and interactive communication.

📌 Customer Support Executive (CSE) (Kochi)
🏢 MantleSolutions
📍 Kochi

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