We are looking for a friendly and well-presented Front Office Associate who can be the first point of contact for our guests and ensure they have a comfortable and pleasant experience.

Key Responsibilities

Welcome and assist guests during check-in and check-out.

Handle guest queries, requests, calls, and basic reservations.

Provide information about hotel facilities, services, and nearby places.

Coordinate with Housekeeping, F&B;, and other departments for guest requirements.

Handle guest concerns politely and try to resolve them promptly.

Maintain guest details, records, and billing accurately.

Handle cash and card payments when required.

Ensure the front desk is clean, organized, and skilled.





Follow hotel policies and maintain good service standards.

Requirements

Good communication and a pleasant personality.

Customer-service-oriented and polite while dealing with guests.

Basic computer knowledge.

Hotel Management/Hospitality qualification is preferred.

Freshers are welcome; previous front office experience will be an advantage.

Comfortable working in rotational shifts, weekends, and holidays.

Pay: ₹16,000.00 per month

Benefits:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Office Associate (Mira Road)
🏢 Seven Eleven Club
📍 Mira Road